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Solution Name: Increasing Listening Skills
SKU: HILSAOTST
Solution Plan:
Demonstrate Listening Skills by Paraphrasing
Paraphrasing and summarizing are effective communication skills that help to make sense of a speaker’s points and allows the listener to demonstrate that they are listening closely.
Make Consistent Eye Contact
Learning how to listen isn’t just about what you say to others. Body language also has a major role to play. Be sure to maintain eye contact to the needs of others.
Ask Open Ended Questions
Closed questions are one that can be answered with a simple “yes” or “no”, while open questions are designed to promote longer, more thoughtful responses.
Remember Past Details
Take any opportunity to add a comment that proves the individual has listened and remembered something from a past conversation. This makes individuals feel valued and proves that you really did pay attention.
Be a Good Listener by Nodding
As with eye contact, nodding and smiling can be easily overlooked when you’re thinking about how to improve listening skills, as you might just take it for granted that you do this when talking.
Communicate Active Listening While Practicing in Front of a Mirror
It can be useful to practice the above mentioned in a mirror or practice in front of a family member/friend.
Required Materials: N/A